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Namiko's Japanese Language Blog

By Namiko Abe, About.com Guide to Japanese Language since 1997

Nihonjin no saabisu seishin

Wednesday October 22, 2008
When I go to retail stores in Japan, I am often impressed how good the service is. I went to a pastry shop the other day and I was greeted with smile and bowing. (The neighbor where my parents live has many great cake shops. I'll have to write about it in another column.) After the purchase, the store clerk came out from the counter to hand them to me. She waited until I was ready to go and opened the door for me, bowing again. I felt as if I was nobility. This is not any special scene in Japan. I take it for granted, but people in the service industry are trained very well. When I worked for a Japanese company, we had a lesson on how to bow! (For example, with what angle you should bow and so on.) Japanese translation

Comments

October 22, 2008 at 11:40 pm
(1) Ramamoorthy says:

These kind of translation may help me for attending JLPT.
Namiko abe san ni arigatogozaimasu.

October 23, 2008 at 4:08 am
(2) Lokiman says:

This can never happen in our country on a daily basis :( Sure it feels great when a customer is treated well by store clerk, but i’ve met many of those who are rather unpleasantly arrogant as if they are not aware of destroying the shop’s reputation….

PS.: Namiko, your web is really great! :D

October 23, 2008 at 9:31 am
(3) RichardChai says:

Japanese ladies are very juicy.

Thanks.

RichardChai.

October 23, 2008 at 8:01 pm
(4) ZB24 says:

Namiko-san,

I thought this blog post was really cool! I read it to my mom and we were both pleasantly surprised. Getting good service in the US is like pulling teeth.

Especially at restaurants. They will literally toss the plates onto the table and walk away without asking you if you need anything else!! There are exceptions of course…

Thank so much for posting about this! Another reason why I want to go to Japan ASAP! (^_^)

~ZB24~

October 23, 2008 at 10:13 pm
(5) Drei says:

*laugh* Gosh, I know the feeling when you get really good service. ^-^ You almost don’t quite know how to react.

“Getting good service in the US is like pulling teeth.

Especially at restaurants. They will literally toss the plates onto the table and walk away without asking you if you need anything else!!”

That is so true, especially if they are busy!

(Even though, I’ve always been lucky and almost always have fairly good service.^-^|l’)

Thanks Abe-san for posting this!

“Ookini” (Oops…I mean…Arigatou!)

October 24, 2008 at 2:51 am
(6) krobo says:

Dear All,
Japanese has always been a very discipline race.

October 24, 2008 at 8:50 pm
(7) Raymasaki says:

so desu ka, nihonjin wa menboku ii desu.
watashi no machi niwa nihon ryoriya chugokujin sha in desu itsumo ijiwarui desu, mina san Mushi suru, Nihonjin motto shinsetsuni.

December 15, 2008 at 2:29 am
(8) Madhu says:

Hi Abe san,
I had been lucky enough to live in Tokyo and enjoy the services.I totally agree with you.They treat you like you are the emperor till you leave the store.Also i found all the Japanese people to be very polite and very kind.I was so touched and moved when people helped me with directions.People just take you there, instead of just showing you where it is.Japanese go out of their way to help you!

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